I’ve discussed what stress is, what causes it and the serious effects of stress if sustained at a high level over a long period of time. I’ve mentioned that in the past, placing employees under stress was an acceptable practice, when it actually causes more harm than good if it just doesn’t let up. So what can you do?
If you’re an employer, and you are concerned about the ill effects that prolonged stress is having on your employees and your organization, it is important to address it as soon as possible. Look at areas where staff are feeling presured under a long duration and consider if workplace changes can be made. Your employees will appreciate it if you let them get involved by helping identify what areas need improvement and offer suggestions for improvement. The best solutions are usually from the ones who are experiencing the problem. Maybe the job demands are too much or the hours too long. Monontonous and meaningless tasks need to be varied and employees need work that is interesting to them. Set up a program that teaches staff and supervisors how to recognize the warning signs of stress in both themselves and those they work with. Make sure your educational program encourages a supportive work environment and remember that sometimes the stress isn’t work related but something that is happening in an employee’s personal life. Offering some type of counselling program or “Employee Assistance Program” will help those who are unable to manage the stress in their lives and work.
An important topic that I’ve noticed in much of my research is stress that is caused by workplace bullying or harassment. Although a lot of studies state that workplace bullies are often in management positions, it’s been my experience that this isn’t always the case. Bullying and harrassement can come from staff at all levels. Workplace violence, abusers and bullying are topics that I will be discussing in the weeks ahead.
The important thing for an employer is to recognize that stress is a workplace hazard and not something to be ignored, regardless of the root cause.
As for individuals? The best way to deal with stress is to be proactive, starting with oneself. Remember that some stress is good and can be productive but the key is to manage it and not let it gain control. To combat stress, one needs to recognize the warning signs in himself or herself as well as those close to us. Use positive coping habits – combat stress by building strength mentally and physically and nurture social bonds to develop a strong support network, be it family, co-workers or friends. Take time to relax, maybe put away the cell phone and turn off the TV for awhile – and remember, laughter is the best medicine!